At pm55, your privacy is not an afterthought — it is a core commitment. This Privacy Policy explains exactly what personal data we collect from Pakistani players, why we collect it, how we use and store it, who we share it with, and what rights you hold over your own information. We encourage every pm55 user to read this document carefully before registering or using the Platform.
This Privacy Policy ("Policy") describes how pm55 ("pm55", "we", "us", "our") collects, processes, stores, and protects the personal data of individuals ("you", "your", "the Player") who visit, register on, or use the pm55 online gaming platform available at pm55.org ("the Platform"). This Policy applies to all users of the Platform regardless of whether they are registered account holders or casual visitors.
pm55 is committed to processing your personal data in a lawful, fair, and transparent manner, consistent with the obligations imposed by applicable data protection laws and our international gaming licence requirements. We collect only the data that is genuinely necessary for the purposes described in this Policy, and we do not sell your personal data to third parties under any circumstances.
This Policy should be read alongside pm55's Terms & Conditions and Responsible Gaming Policy, both of which form part of your overall agreement with pm55. By using the Platform, you confirm that you have read and understood this Privacy Policy.
pm55 collects several categories of personal data depending on how you interact with the Platform. The categories below outline what we may hold about you at any given time:
| Data Category | Examples | When Collected |
|---|---|---|
| Identity Data | Full legal name, date of birth, CNIC / NICOP number, passport number, photograph | Registration & KYC verification |
| Contact Data | Email address, Pakistani mobile number, residential address (city, province, postcode) | Registration & account updates |
| Financial Data | JazzCash / EasyPaisa wallet number, bank account details (HBL, UBL, Meezan Bank), USDT wallet address, transaction history | Deposit / withdrawal requests |
| Gaming Activity Data | Games played, bet amounts (PKR), win/loss records, session durations, responsible gaming settings | Ongoing Platform use |
| Technical Data | IP address, device type, browser type and version, operating system, time zone, screen resolution | Each Platform visit |
| Usage Data | Pages visited, features used, click paths, referral source, session length | Each Platform visit |
| Communications Data | Live chat transcripts, support email correspondence, complaint records | When you contact pm55 support |
| Marketing Preferences | Opt-in / opt-out records for promotional emails, SMS, and Platform notifications | Registration & preference updates |
pm55 collects your personal data through the following channels and mechanisms:
pm55 uses your personal data for the following specific purposes, each of which is grounded in a lawful legal basis described in Section 5:
pm55 processes your personal data on the following legal bases, as applicable to each processing activity:
pm55 does not sell your personal data. We share your data only in the following limited and controlled circumstances:
pm55 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law and regulatory obligations. The following retention periods apply as general guidelines:
| Data Type | Retention Period | Basis |
|---|---|---|
| Account & identity data | Duration of account + 5 years after closure | AML / KYC regulatory obligation |
| Financial transaction records | 7 years from transaction date | Financial regulatory requirement |
| Gaming activity logs | Duration of account + 5 years | Responsible gaming & dispute resolution |
| Support communications | 3 years from last interaction | Complaint handling & legal defence |
| Marketing preference records | Duration of account + 3 years | Consent record-keeping obligation |
| Technical / usage logs | 13 months on a rolling basis | Fraud prevention & security |
| Self-exclusion records | Minimum 6 years from exclusion date | Responsible gaming regulatory requirement |
Upon expiry of the applicable retention period, your personal data will be securely deleted or anonymised so that it can no longer be associated with you as an individual. Anonymised, aggregated data may be retained indefinitely for statistical and analytical purposes.
pm55 implements a comprehensive suite of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, disclosure, or alteration. Our security framework includes:
pm55 uses cookies and similar technologies to ensure the Platform functions correctly, to improve your experience, and to analyse how the Platform is used. The following types of cookies may be placed on your device when you visit pm55.org:
You can manage your cookie preferences at any time through the cookie settings panel on the pm55 Platform or through your browser settings. Please note that disabling certain categories of cookies may affect Platform functionality. Your consent to non-essential cookies is requested upon your first visit to the Platform and is recorded for audit purposes.
pm55 is operated under an international gaming licence and may store or process your personal data on servers located outside of Pakistan. Where your data is transferred to jurisdictions that may not provide an equivalent level of data protection to that available in your home country, pm55 will implement appropriate safeguards to ensure your data remains protected, including:
By using the pm55 Platform and accepting this Privacy Policy, you acknowledge that your data may be transferred to, stored in, and processed in jurisdictions outside Pakistan as described above.
As a pm55 player, you hold the following rights in relation to your personal data. To exercise any of these rights, please contact our Data Protection team at [email protected] with the subject line "Data Rights Request". We will respond to your request within 30 days of receipt.
The pm55 Platform is strictly for individuals aged 21 and over. pm55 does not knowingly collect personal data from individuals under the age of 21. If you are under 21, you must not register an account or use the pm55 Platform under any circumstances.
If pm55 becomes aware that personal data has been collected from an individual under 21 — through our automated or manual age verification processes, or through a report from a parent or guardian — we will immediately close the associated account, delete all personal data relating to that individual, and return any deposited funds in accordance with our underage gambling policy and applicable regulations.
pm55 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data processing practices, Platform features, applicable law, or regulatory requirements. The "Last Updated" date at the top of this page will be revised accordingly whenever changes are made.
Where changes are material — for example, changes to how we use your data or changes that affect your rights — pm55 will notify you by email to your registered address and by a prominent notice on the Platform, providing at least 7 days' advance notice before the changes take effect.
Your continued use of the pm55 Platform following the effective date of any revised Privacy Policy constitutes your acceptance of those changes. If you do not agree to any revised Policy, you must cease using the Platform and contact us to close your account.
If you have any questions, concerns, or requests relating to this Privacy Policy or pm55's data processing practices, please contact our Data Protection team using the details below. We are committed to addressing all privacy-related queries promptly and transparently.
pm55 takes all privacy complaints seriously. If you submit a formal complaint and are not satisfied with our response, you have the right to escalate your complaint to the relevant data protection supervisory authority or to the independent dispute resolution body designated under our international gaming licence.
pm55 is built on the principle that your data belongs to you. Here is a quick summary of the key protections we guarantee every Pakistani player on the Platform.
pm55 will never sell, rent, or trade your personal data to any third party for marketing or commercial gain. Your data is used exclusively to run your pm55 account and deliver services to you.
You can request a complete copy of all personal data pm55 holds about you at any time. We will provide it in a clear, structured format within 30 days of your request, at no cost to you.
When your account is closed and statutory retention periods have passed, pm55 will securely delete your personal data. You may also request early deletion where no legal obligation requires us to retain it.
Unsubscribe from pm55 promotional emails and SMS messages at any time — directly from your account settings or by contacting support. Opt-out is processed immediately with no questions asked.
All sensitive data stored by pm55 — including your payment details, identity documents, and login credentials — is protected with AES-256 encryption, the same standard used by global financial institutions.
Every partner and service provider who handles pm55 player data is bound by a formal data processing agreement. They may only use your data for the specific purpose for which it was shared — nothing more.
Now that you understand exactly how pm55 handles your personal data, you can play with complete peace of mind. Register your account today and enjoy hundreds of casino games, live PSL cricket betting, and exclusive welcome bonuses — all backed by our commitment to your privacy. 21+ only.